On this page

SOAR Platforms

Checking access...

SOAR (Security Orchestration, Automation, and Response) platforms connect security tools, automate response actions, and manage incidents through playbooks.

SOAR Core Capabilities

Capability	Description	Example
Orchestration	Connect disparate security tools via APIs	SIEM triggers alert → SOAR queries EDR → SOAR blocks IP in firewall
Automation	Execute predefined response actions automatically	Phishing alert → quarantine email → disable user account → open ticket
Response	Manage incidents with case management, collaboration	Ticket creation, analyst assignment, SLA tracking, reporting
Playbooks	Visual or code-based workflows for incident response	Conditional logic, approval gates, parallel actions

Phishing Playbook Example

name: Phishing Response Playbook
trigger:
  - source: SIEM
    condition: alert.type == "phishing" AND alert.severity >= "high"
steps:
  - id: enrich_ioc
    action: query_virustotal
    params:
      hash: "{{alert.file_hash}}"

  - id: check_reputation
    action: query_domain_reputation
    params:
      domain: "{{alert.url_domain}}"

  - id: decision
    condition: steps.enrich_ioc.malicious == true OR steps.check_reputation.malicious == true

    true:
      - id: isolate_host
        action: edr_isolate
        target: edr
        params:
          host: "{{alert.source_host}}"

      - id: block_domain
        action: firewall_block_domain
        target: firewall
        params:
          domain: "{{alert.url_domain}}"

      - id: disable_user
        action: ad_disable_account
        params:
          username: "{{alert.target_user}}"

      - id: notify_ir
        action: create_ticket
        target: service_now
        params:
          title: "Phishing incident - {{alert.target_user}}"
          priority: "P1"

    false:
      - id: close_alert
        action: close_ticket
        params:
          reason: "False positive - IOC not confirmed"

SOAR Playbook Metrics

Metric	Manual	With SOAR
Phishing triage time	15-30 minutes	2-5 minutes
Host isolation	10-20 minutes	30 seconds
Block IOC across all firewalls	1-2 hours	2-3 minutes
Incident report generation	1 hour	5 minutes
Alert fatigue (alerts/analyst/day)	50-200	10-30 (SOAR handles 80%)